Privacy Policy
Privacy Policy
At Connect Residential Electrical, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website or contacting us for electrical services.
By using our website, you agree to the terms outlined in this policy.
Information We Collect
We may collect personal information including:
- Name
- Email address
- Phone number
- Property or service address
- Details relating to your enquiry or requested services
- Information submitted through contact forms, booking forms, or phone calls
How We Use Your Information
Your information may be used to:
- Respond to enquiries and provide quotes
- Schedule and manage bookings
- Deliver our electrical services
- Send appointment confirmations or service updates
- Improve our website and customer experience
- Maintain business records and comply with legal obligations
We only collect information that is reasonably necessary for our business operations.
Cookies & Website Analytics
Our website may use cookies and third-party analytics services, including Google Analytics, to better understand how visitors use our website and to improve functionality and performance.
Cookies are small files stored on your device that help enhance your browsing experience. You can choose to disable cookies through your browser settings if preferred.
Third-Party Services
We may use trusted third-party providers to help operate our business and website, including:
- Send appointment confirmations or service updates
- Google services including Maps, Analytics, and Reviews
- Website hosting and security providers
We may use trusted third-party providers to help operate our business and website, including:
Storage & Security
We take reasonable steps to protect your personal information from unauthorised access, misuse, loss, disclosure, or alteration.
While we strive to use commercially acceptable means to protect your information, no online transmission or storage system can be guaranteed as completely secure.
Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may only be shared:
- Where required by law
- With trusted contractors or service providers assisting us in delivering services
- Where necessary to protect our legal rights or business operations
Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, or legal obligations. Updated versions will be published on this page.